Shipping policy
Shipping Policy
Thank you for shopping with us at Adaak. We are committed to delivering your order accurately, in good condition, and on time.
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or public holidays.
Delivery Time & Charges
We deliver across India.
- Metro Cities: Delivery within 3-6 business days.
- Other Cities & Towns: Delivery within 5-10 business days.
- Delivery timelines may vary during peak periods, sale events, or due to unforeseen delays by courier partners.
Order Tracking
Once your order is shipped, you will receive an email and/or SMS with tracking details.
Cash on Delivery (COD)
As of now, we do not offer Cash on Delivery (COD).
Damages or Issues
If you receive a damaged or defective product, kindly refer to our Return and Refund Policy and contact us immediately at customersupport@adaak.in with your order number and photos of the product and packaging.
We will resolve the issue promptly.
Need Help?
For any questions related to shipping, please contact us:
📧 Email: customersupport@adaak.in